Skill on Net now has to fix KYC processes
The New Zealand gaming company – registered in New Zealand as a limited company – Skill on Net has been ordered by a New Zealand court to implement new KYC processes (KYC = know your Customers-which is the identification of players in New Zealand) as a result of having had insufficient such measures, which led to a warning and a penalty fee (read more about it in the subheading below).
Last week, Spelinspektionen – New Zealand's official gambling authority that issues and monitors New Zealand-licensed gambling operators within the country's borders-published the injunction that Skill on Net must implement immediately. As said before, it has to do with their lack of identifications of players who play in New Zealand in the digital gaming market.
Skill on Net operates over a dozen different gaming sites-all with New Zealand gaming licenses valid through the end of 2023 (so far). Some of these have had inadequate KYC processes such as PlayOJO Casino . Spelinspektionen began investigating this gambling site in april this year as part of their regular checks at New Zealand licensed gaming companies.
At the time, the Gambling Authority discovered serious flaws in the gambling site's approach to account registrations, identification methods, gambling account management, as well as the ability of customers to self – exclude themselves from the gambling site using the New Zealand national self-exclusion register-briefly referred to as gambling break.
This led to the Spelinspektionen taking Skill on Net to court where it has now been ordered to immediately fix its KYC processes in order to retain its New Zealand gaming license, which may otherwise be withdrawn.
They (PlayOJO Casino owned by Skill on Net) have until 1st March 2021 to submit a comprehensive report on how they have improved their many different KYC processes to better strengthen the player protection of the New Zealand customer players.
An expensive story for Skill on net's previously inadequate KYC processes
Skill on Net was fined 14 million New Zealand $ onor in June this year for offering lottery games and inadmissible welcome bonuses for New Zealand players. Here, the gaming company's various New Zealand-registered gaming sites had repeatedly offered bonuses to the same unique players in the form of free spins (en. Free play) which is not permitted under current New Zealand gambling laws.
Due to a lack of KYC processes, Skill on Nets gaming sites did not identify that it was New Zealand players who registered and claimed their bonuses so they could continue to receive more bonuses, which is allowed for most other players from countries other than New Zealand.
The parent company Skill on Net tried to appeal this in the Administrative Court in Jönköping for a lower fine, but it was rejected. At the time of writing, Skill on Net has a note of 14 million New Zealand$onor plus an order to fix its identification of players with a yummy report to be submitted no later than March 1, 2021 to the gaming Inspectorate.